PROPERTY MANAGEMENT AGENDA
SUNDAY 26 MAY 2024
6:00AM
REGISTRATION OPEN
6:30AM – 5:30PM
EXHIBITION HALL OPENS
10:30AM – 11:15AM
MORNING TEA
11:55AM – 12:10PM
WHAT I KNOW TO BE TRUE
– FIONA BLAYNEY
If you discover nothing else about Property Management know this. Join Fiona as she shares transformative insights from her 21-years supporting the Real Estate Industry. Discover key strategies for navigating the future of Property Management Business, equipping yourself, your team and your business, for profitable, performance based, customer centric business.
SESSION TAKEOUTS:
- 21 years, 1000’s of businesses, what everyone needs to know
- Getting it wrong, is as important as getting it right
- Profitable, performance based, customer centric business
LOCATION: Property Management Room
12:10PM – 12:25PM
THE SIMPLE TRUTH TO SUPER GROWTH
– BEC TURNER
Explore the foundational strategies that led Bec Turner to personally secure 1500 new managements in 4.5 years, while expertly leading her team.
This session delves into the essentials of hard work, the pivotal moments for team creation, and strategies for driving collective achievement, offering insight in the blueprint for consistent exponential growth.
SESSION TAKEOUTS:
- The basics for all levels of growth
- Hard work pays off
- Triggers for creating a team and how to drive it
LOCATION: Property Management Room
1:15PM – 2:30PM
LUNCH
3:00PM – 3:15PM
CULTURE & PROCESS = SERVICE
– SHAYE WALLIS
Shaye Wallis unveils the transformative power of combining culture with process to elevate results. Learn how physical and effective team integration, along with maximising individual and collective contributions, can lead to unparalleled service delivery and success in the dynamic world of property management.
SESSION TAKEOUTS:
- What happened when we all moved house
- Coming together physically and effectively
- Maximising the I as well as the team
LOCATION: Property Management Room
3:15PM – 3:30PM
THE HEART OF THE HARRIS ECO SYSTEM
– DANIEL HILL
When listening to Daniel Hill, expect an analytical exploration of the scorecard by which Harris Real Estate operates and how growth has featured despite a high sales market. Daniel will share how innovation technology and AI is leveraged for operational efficiency and service enhancement.
SESSION TAKEOUTS:
- Maintaining growth in a high sales market
- A balanced approach to the score card
- Valuing People, Process, Performance, Profits?
LOCATION: Property Management Room
4:30PM
DAY 1 CLOSE
MONDAY 27 MAY 2024
6:00AM
REGISTRATION OPEN
6:30AM – 2:30PM
EXHIBITION HALL OPENS
10:30AM – 11:15AM
MORNING TEA
12:15PM – 12:30PM
PM EVOLUTION & THE LESSONS FROM CHANGE
– KATHERINE GAITANOS
From the Coal Face to the Leadership Lounge: Katherine Gaitanos unveils the pivotal lessons from her career and in managing one of Australia’s most renowned businesses. Explore strategies from hands-on operations to strategic decisions, offering valuable takeaways for navigating leadership, innovation, and growth in the dynamic real estate sector.
SESSION TAKEOUTS:
- Uncovering treasures through perseverance
- Service-oriented leadership success
- The property management trajectory
LOCATION: Property Management Room
12:30PM – 12:45PM
HIGH PERFORMANCE GROWTH
– BLAKE MARINER
Blake Mariner delves into the essence of high-performance growth in real estate, sharing his holistic approach to success. This session illuminates the synergy between property management, sales, and growth, underpinned by a daily commitment to uncovering new opportunities. Learn from Blake’s journey of integrating rigorous growth strategies with teamwork and client relations.
SESSION TAKEOUTS:
- When you eat, sleep, and live growth
- PM, Sales and Growth working together
- Uncovering opportunities is a daily mission
LOCATION: Property Management Room
12:45PM – 1:00PM
DESIGN ME, MAXIMISE YOU
– CATHIE CRAMPTON
Cathie guides you through a blend of exploration, innovation, and fun, revealing how the rigor of property management can also be deeply rewarding. Through compelling case studies, hear success stories of individuals who have balanced personal growth with professional achievements, offering to maximise your personal and professional potential.
SESSION TAKEOUTS:
- Explore , design and create with us your optimal path
- Making the fever of PM can also be fulfilling and fun
- Case studies from others who’ve balanced self and career and won
LOCATION: Property Management Room
1:00PM – 2:00PM
LUNCH
2:00PM – 2:20PM
SUPER PM PANEL – SECRETS FOR SANITY & SUCCESS
– BROOKE WILLIS & TILLY GILLAN
Award-winning Brooke and Tilly, explore the contrasts and commonalities across boutique and super rent roll businesses. This engaging discussion will dive into the unique challenges, strategies, and successes each has encountered. From personalisation in boutique settings to scaling excellence in larger operations, discover the innovative approaches that led them to the top of their game.
- How service eats process for breakfast
- Building connection in an online world
- Keeping it together, when things fall apart
LOCATION: Property Management Room
2:20PM – 2:40PM
TWO SAMS & A BOT – AI, PEOPLE OR BOTH?
– SAM MACRI & SAM MCLEAN
In this session, experts Sam McLean and Sam Macri delve into the symbiotic world where AI meets human insight, and digital processes complement traditional methods in Property Management. They’ll guide you through essential strategies for the future, highlighting what to adopt, what to maintain, and myths to dismiss, ensuring your business stays ahead in a rapidly evolving industry landscape.
SESSION TAKEOUTS:
- Developing Hopamine
- AI, People, Productivity and Service
- Customers – maintaining human connection
LOCATION: Property Management Room
3:30PM
DAY 2 CLOSE